Privacy policy

Online shop MSA-LUX, S.à r.l.-S accessible at the address www.imunobran.lu/www.msa-lux.lu (hereinafter referred to as www.imunobran.lu) identification number B214863, a company based at 67, rue Adolphe Fischer, L-1520 Luxembourg processes personal data obtained from the user in order to satisfy and confirm the conditions of use as well as to process orders and deliveries and to ensure the necessary communication for the period required by law.

General provisions

1. Personal data controller, in compliance with GDPR (hereinafter referred to as "Regulation") is MSA-LUX, S.àr.l.-S, company ID B214863, based in 67, rue Adolphe Fischer, L-1520 Luxembourg (hereinafter referred to as "Controller");

2. The contact details of the data controller are: e-mail address: imuno@imunobran.lu, tel. : +352 661 666 878;

3. Personal data is any information that relates to an identified or identifiable natural person.

The source of personal data

1. The data controller processes personal data after obtaining the customer's consent. Personal data is collected when the purchase contract is concluded and during the execution of the order placed on the www.imunobran.lu website;

2. Controller processes only the identifying and contact details of Customer which are necessary for the fulfilment of the contract to purchase;

3. Controller processes personal data for the shipping and accounting purposes and for the necessary communication between the contracting parties for the duration required by law. Personal data will not be made public and will not be transferred to other countries.

Purpose of data processing

Controller processes personal data of the Customer for following purposes:

1. Register on https: www.imunobran.lu

2. For fulfilment of the electronic order created by Customer (name, address, e-mail, telephone number);

3. To observe law and regulations arising from the the contractual relationship between Customer and Controller;

4. Personal data are necessary for the fulfilment of contract to purchase. Contract cannot be concluded without the personal data.

Duration of personal data storage

1. Controller stores personal data for the period necessary for fulfilment of rights and obligations arising from the contractual relationship between Controller and Customer and for the duration of 10 years following the conclusion of contractual relationship;

2. Controller must delete all personal data after the expiration of the period required for the storage of personal data.

Recipients and processors of personal data

Third parties processing personal data of the Customer are subcontractors of the Controller. Services of these subcontractors are indispensable for the successful fulfilment of the contract to purchase and processing of the electronic order between Controller and Customer.
Subcontractors of the Controller are:​

• Online shop system, accounting system
• Shipping company;
• Google Analytics (website analytics);
• Newsletters
  

Rights of Customer

In compliance with the Regulation, Customer is entitled to:

1. The right of access to personal data;

2. The right to rectification of personal data;

3. The right to erasure of personal data;

4. The right to object to processing of personal data;

5. The right to data portability;

​6. The right to withdraw consent to data processing by sending an e-mail to imuno@imunobran.lu;

7. The right to lodge a complaint with the supervisory authority in case of suspected breach of the Regulation.

Security of personal data

1. Controller declares to take all technical and organizational precautions necessary for the protection of personal data;

2. Controller has taken technical precautions to secure data storage spaces, in particular securing access to computer with a password, using antivirus software and performing regular maintenance of computers.

Final provisions

1. By placing an order on the www.imunobran.lu website, customers acknowledge that they have read and fully accept the conditions relating to the protection of personal data;

2. Customer accepts these rules by ticking the checkbox in the order purchase form;

3. Controller can update these Rules at any time. New, updated version has to be published on his website.

In Luxembourg, 1 January 2023